Contact Us

Connect with Our Team

How can we help you today?

North American Toll Free
Phone Number(866) 967-8500
Customer Service
Phone Number(866) 967-8500
Emailcustomerservice@madelevator.com
Video & Messaging Support
Emailvms@madelevator.com
  • VMS System Support
  • Security Incident Reporting
Technical Support
Phone Number(647) 925-4520
Emailsupport@madelevator.com
Online Store Support
Phone Number(416) 245-8500
Emailmos@madelevator.com
Parts
Emailparts@madelevator.com

Offices

MAD Elevator Inc.

Mississauga, ON 6635 Ordan Drive, L5T 1K6

Tel: (416) 245-8500
ECR Elevator Cab Renovations Inc.

Ottawa, ON 2570 Blackwell St

Tel: (877) 745-4870
MAD Elevator Inc. USA

8422 Sterling St Irving, TX 75063 
Tel: (866) 967-8500

7:00 am - 3:30 pm
Monday to Friday EST

Administration, Sales & Engineering

8:00 am to 4:30 pm 
Monday to Friday EST

Production

7:00 am to 1:00 am 
Monday to Thursday EST

7:00 am to 11:00 pm Friday EST

Shipping and Receiving

7:30 am to 4:00 pm 
Monday to Friday EST

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